About Us

It is a common dilemma - for many companies, how do we keep existing customers and attract new ones?

YSBN provides the following services in answer to the customer loyalty woes of all organisations:

• LOYALTY PROGRAMS - sourcing the right program that provides the right client-supplier relationships, and ensuring on-going support to your company. 
• MARKETING - assisting companies to access cost-effective, improved marketing by providing local market knowledge and facilitating supplier access.
• WEB SITES - provide on-going expertise with simple yet effective websites, hosting and internet solutions. 
• EMAIL MARKETING - turning the tables on customer development. 
• SEO - helping you improve your performance on Google, Yahoo and MSN 
•  PLUS OTHER SERVICES AVAILABLE 

We understand that organisations are tired of paying top-dollar for consulting expertise with little guarantee of results, and that's why we provide all our clients

NO MINIMUM CONTRACT PERIOD for our services.

       RELATIONSHIP  :  COMMITMENT  :  RESULTS  :  PROFIT

Relationships are key - Good business is about people, not transactions."

Our overwhelming success comes about because we put relationships before anything else. With our unmovable emphasis on relationships, we naturally deliver transparency, integrity, relevance and great competence as well. After all, managing business and loyalty are about people, change and culture management, relationships and trust...not just transactions, paper and objects.

"Gain customer loyalty, not slash jobs"

Time and again, we see organisations slashing jobs due to decreased customer loyalty. Slashing jobs is short-term and short-sighted...it destabilises organisations and allows knowledge assets to flood out the door. We believe strongly that customer loyalty programs should always be reviewed before any job-slashing starts, unless of course that is part of a well-thought, long-term strategy.

"A true business partner shares your risks."

"Business partnership" is a cliché with little meaning in the business landscape today. We believe that true business partners take risks together...through thick and thin. When we say "Your Partner", we mean it, and that's why we are very happy to work on a NO MINIMUM CONTRACT PERIOD  basis. Clients know we have some skin in the game too, that we're motivated to do our best on their behalf and through that, we create true partnerships.